At xjili, we believe that gaming should always be fun, safe, and within your control. We are committed to providing every Filipino player with the tools, information, and support they need to enjoy xjili responsibly — and to recognise when it's time to step back.
Strictly 21 and Above
xjili enforces the 21+ age requirement in compliance with PAGCOR regulations. No exceptions.
Every xjili player must verify their age before they can deposit or play. We use government-issued Philippine ID checks to ensure that no one under 21 can access real-money gaming on our platform.
xjili gives you full control over your gaming activity. Set your own deposit limits, session time limits, and loss limits directly from your account settings — no waiting period, no hassle.
If you feel you need a break, xjili's self-exclusion tool lets you temporarily or permanently close your account. Once activated, self-exclusion cannot be reversed during the chosen period.
Lose track of time? xjili's reality check feature sends you periodic pop-up reminders showing how long you've been playing and how much you've wagered during your current session.
Our customer support team includes Filipino-speaking agents available around the clock. If you're struggling with your gaming habits, our team can guide you to the right resources — walang judgment.
xjili does not send promotional offers to players who have set responsible gaming limits or who are in a cooling-off period. We respect your choices and will never pressure you to play more than you're comfortable with.
Gaming at xjili is meant to be a form of entertainment — a fun way to unwind after a long day in Manila, Cebu, Davao, or wherever you are in the Philippines. Like any form of entertainment, it's most enjoyable when it stays within healthy boundaries. Responsible gaming means understanding the risks, setting personal limits, and knowing when to stop.
xjili is proud to operate under the framework set by PAGCOR (Philippine Amusement and Gaming Corporation), which requires all licensed online gaming operators to implement robust responsible gaming measures. We take this responsibility seriously — not just because it's required, but because we genuinely care about the wellbeing of every player in our community.
Responsible gaming is about making informed choices. It means treating gambling as a leisure activity with a set budget — not as a way to earn income or escape personal problems. At xjili, we encourage all players to:
Problem gambling can affect anyone, regardless of age, income, or background. It often develops gradually, and many people don't realise there's an issue until it has already affected their finances, relationships, or mental health. xjili wants to help you recognise the early warning signs so you can take action before things escalate.
Warning Signs of Problem Gambling: Spending more than you planned, borrowing money to gamble, lying to family about your gaming habits, feeling anxious or irritable when not playing, gambling to escape stress or problems, or neglecting work and personal responsibilities because of gaming.
If any of these signs sound familiar, please use xjili's responsible gaming tools or reach out to our support team. You are not alone, and help is available.
xjili strictly enforces the minimum gambling age of 21 years old, as mandated by PAGCOR regulations in the Philippines. This is non-negotiable. Every new player must submit a valid government-issued Philippine ID during the KYC verification process, and accounts found to belong to individuals under 21 will be immediately suspended and all funds returned.
We also ask our community to help. If you suspect that someone under 21 is using the xjili platform, please report it to our support team immediately. Protecting minors from gambling harm is a shared responsibility.
xjili wants to be clear: gambling outcomes are determined by chance, and the house always has a mathematical edge over time. No strategy, system, or "hot streak" changes this fundamental reality. Please never gamble with money earmarked for rent, bills, groceries, or your family's needs. If you find yourself thinking of xjili as a way to solve financial problems, that is a sign to step back and seek support.
If you share a device with family members — especially children — please ensure your xjili account is protected with a strong, unique password and that you log out after every session. Never share your login credentials with anyone. xjili also recommends using parental control software on shared devices to prevent underage access to gaming platforms.
Answer honestly. If you answer "Yes" to two or more of these questions, consider using xjili's responsible gaming tools or speaking with a counsellor.
If you answered "Yes" to 2 or more: Please consider activating xjili's self-exclusion tool or contacting our support team for guidance.
Set daily, weekly, or monthly deposit caps on your xjili account. Once set, limits can only be increased after a 7-day cooling-off period to prevent impulsive decisions.
Choose how long each gaming session can last. When your limit is reached, xjili will automatically log you out and remind you to take a break.
Set a maximum amount you're willing to lose in a given period. Once reached, xjili will prevent further play until the limit period resets.
Take a short break from xjili for 24 hours, 7 days, or 30 days. Your account remains open but you cannot deposit or play during this period.
Permanently or long-term close your xjili account. Self-exclusion periods of 6 months, 1 year, or permanent are available. This cannot be reversed during the chosen period.
Visit xjili.asia and log in using your registered email and password. Make sure you're on the official xjili platform.
Click on your profile icon in the top right corner and select "Account Settings" from the dropdown menu.
Navigate to the "Responsible Gaming" tab in your account settings. All available tools — deposit limits, session limits, cooling-off, and self-exclusion — are listed here.
Choose the tool you want to activate and set your preferred parameters. Changes to limits that reduce your activity take effect immediately. Increases require a 7-day waiting period.
If you're having trouble activating any responsible gaming tool, or if you need to request self-exclusion urgently, contact our 24/7 support team directly. We will action your request immediately.
Remember: Responsible gaming tools are there for your benefit. There is no shame in using them — in fact, setting limits before you start playing is one of the smartest things you can do as a player.
For urgent self-exclusion requests: Contact xjili support directly at [email protected] and our team will process your request as a priority, typically within 1 hour.
Gambling is addictive. Know when to stop. If you or someone you know is struggling with problem gambling, please reach out to a qualified counsellor or mental health professional in your area. xjili's support team can help point you in the right direction.
xjili is built for Filipino players who want great entertainment with peace of mind. Join our community, set your limits, and play responsibly. 21+ only. Gambling is addictive — know when to stop.
For players 21 years and above only. Please play within your means. Gambling is addictive. Know when to stop.