At xjili, your privacy matters as much as your gaming experience. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have over your own information.
Last Updated: May 2026Every piece of data transmitted between your device and xjili is protected by industry-standard 256-bit SSL encryption. Your personal and financial information is never sent in plain text.
xjili respects your right to access, correct, and request deletion of your personal data at any time. Submit a data request through our support team and we will respond within the timeframes set out in this Policy.
xjili does not sell, rent, or trade your personal data to third-party marketers. Your information is used solely to operate the xjili platform and comply with our legal obligations.
We only collect the personal data that is strictly necessary to provide you with a safe, compliant, and enjoyable gaming experience on xjili. We do not collect data we do not need.
xjili processes personal data in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and all applicable DICT and NPC guidelines.
xjili will notify you of any material changes to this Privacy Policy before they take effect. We believe you should always know how your data is being handled — no surprises.
Summary: This Privacy Policy describes how xjili ("xjili," "we," "us," "our") collects, uses, stores, and protects the personal data of players and visitors ("you," "your") who use the xjili platform at xjili.asia. This Policy is issued in compliance with Republic Act No. 10173 (Data Privacy Act of 2012) of the Philippines and all related implementing rules and regulations. By registering for or using the xjili platform, you acknowledge that you have read and understood this Privacy Policy.
1.1 xjili is committed to protecting the privacy and personal data of every player who uses the xjili online gaming platform. We understand that trust is the foundation of any good relationship — and that trust starts with being completely transparent about how we handle your information.
1.2 This Privacy Policy applies to all personal data collected through the xjili website at xjili.asia, the xjili mobile platform, our customer support channels, and any other touchpoints through which you interact with xjili. It applies to registered players, prospective players, and general visitors to the xjili website.
1.3 This Policy should be read alongside the xjili Terms & Conditions, which govern your use of the xjili platform more broadly. In the event of any conflict between this Policy and the Terms & Conditions on matters of data privacy, this Privacy Policy shall prevail.
1.4 If you have any questions about this Privacy Policy or how xjili handles your personal data, please contact our Data Protection Officer using the details provided in Section 14 of this Policy.
2.1 For the purposes of the Data Privacy Act of 2012 and its implementing rules, xjili is the personal information controller in respect of the personal data collected through the xjili platform.
2.2 As personal information controller, xjili determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.
2.3 xjili has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Privacy Policy and applicable data protection laws. You may contact the DPO using the contact details set out in Section 14.
3.1 xjili collects the following categories of personal data from players and users of the platform:
Note: xjili does not collect sensitive personal information beyond what is strictly required for identity verification and regulatory compliance. We do not collect information about your religion, political views, or health status unless you voluntarily provide it in the context of a responsible gaming self-assessment.
4.1 xjili collects personal data through the following means:
4.2 xjili will always inform you at the point of collection what personal data is being collected and for what purpose, unless the collection is automated and disclosed in this Privacy Policy.
5.1 xjili uses your personal data for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Identity, contact, and KYC data |
| Age verification (21+ requirement) | Date of birth, KYC documents |
| Processing deposits and withdrawals | Financial and transaction data |
| Providing gaming services and support | Gaming activity, communications data |
| Anti-money laundering (AML) compliance | Identity, financial, and transaction data |
| Fraud detection and prevention | Technical, financial, and identity data |
| Responsible gaming monitoring | Gaming activity and self-exclusion records |
| Marketing communications (with consent) | Contact data and marketing preferences |
| Platform improvement and analytics | Technical and gaming activity data (aggregated) |
| Legal and regulatory compliance | All categories as required by law |
5.2 xjili will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.
5.3 Where xjili uses your data for marketing communications, you may opt out at any time by updating your communication preferences in your account settings or by contacting our support team.
6.1 xjili processes your personal data on the following legal bases under the Data Privacy Act of 2012:
7.1 xjili does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:
7.2 All third-party service providers who process personal data on xjili's behalf are required to implement appropriate technical and organisational security measures and to process data only in accordance with xjili's instructions.
8.1 xjili uses cookies and similar tracking technologies on the xjili platform to enhance your experience, maintain your session, and collect analytics data. The following types of cookies are used:
8.2 You may control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the xjili platform. Strictly necessary and security cookies cannot be disabled as they are essential to the safe operation of the platform.
9.1 xjili retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
9.2 As a general rule, xjili retains account and transaction data for a minimum of five (5) years following the closure of your account, in compliance with Philippine AML regulations and PAGCOR record-keeping requirements.
9.3 KYC verification documents are retained for a minimum of five (5) years following the end of the business relationship, as required by the Anti-Money Laundering Act of 2001 (as amended) and its implementing rules.
9.4 Where personal data is no longer required for any lawful purpose, xjili will securely delete or anonymise it in accordance with our data retention schedule.
Retention Summary: Account and transaction records are kept for at least 5 years after account closure. Marketing data is deleted promptly upon opt-out. Technical logs are retained for up to 12 months for security purposes.
10.1 xjili implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:
10.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, xjili will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected players without undue delay where required by law.
10.3 While xjili takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is 100% secure. You are responsible for maintaining the security of your xjili account credentials and for notifying xjili immediately if you suspect any unauthorised access to your account.
11.1 Under the Data Privacy Act of 2012 of the Philippines, you have the following rights in respect of your personal data held by xjili:
11.2 To exercise any of the above rights, please contact xjili's Data Protection Officer using the contact details in Section 14. xjili will respond to all data subject requests within thirty (30) days of receipt, or within such extended period as permitted by law where the request is complex or numerous.
11.3 xjili may need to verify your identity before processing a data subject request to ensure that personal data is not disclosed to an unauthorised person.
12.1 The xjili platform is strictly intended for individuals who are at least 21 years of age, in accordance with PAGCOR regulations governing online gaming in the Philippines. xjili does not knowingly collect personal data from individuals under the age of 21.
12.2 If xjili discovers or has reason to believe that personal data has been collected from an individual under 21 years of age, xjili will immediately suspend the relevant account, delete the personal data collected, and void any associated transactions or balances.
12.3 If you are a parent or guardian and believe that your child under 21 has registered for an xjili account, please contact us immediately using the details in Section 14 so that we can take appropriate action.
Age Restriction: xjili is a 21+ platform. We take our responsibility to prevent underage gambling seriously and use robust age verification processes to enforce this requirement.
13.1 xjili reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent revision is indicated at the top of this page.
13.2 Where changes to this Privacy Policy are material — meaning they significantly affect your rights or how xjili processes your personal data — xjili will provide advance notice to registered players via email or a prominent notice on the xjili platform at least fourteen (14) days before the changes take effect.
13.3 Your continued use of the xjili platform after the effective date of any revised Privacy Policy constitutes your acknowledgement of the changes. If you do not agree with the revised Policy, you should cease using the platform and may request closure of your account.
14.1 If you have any questions, concerns, or requests relating to this Privacy Policy or xjili's handling of your personal data, please contact our Data Protection Officer. Our DPO is available to assist you with all data privacy matters.
Data Protection Officer — xjili
Email (plain text — not a clickable link): [email protected]
General Support: [email protected]
Response Time: Within 30 days of receipt of your request.
14.2 You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines (NPC) if you believe that xjili has processed your personal data in a manner that violates the Data Privacy Act of 2012. Information about the NPC and how to file a complaint is available through official Philippine government channels.
Now that you know how xjili safeguards your personal data, join thousands of Filipino players who trust xjili for a secure and fair gaming experience. 21+ only.
21+ only. Please play responsibly. Gambling is addictive. Know when to stop.